{"status":403,"reasonKey":"com.atlassian.pocketknife.api.commons.error.AnError","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/4d1c54bb-f551-4bbe-bff5-d4f0a05951eb/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MmM4Y2RjMC00MDc4LTQxZWUtODliNy1jZjg1OTMzNTY2NmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRkMWM1NGJiLWY1NTEtNGJiZS1iZmY1LWQ0ZjBhMDU5NTFlYiI6WyJyZWFkIl19LCJleHAiOjE3MjgyMjI2NzEsIm5iZiI6MTcyODIyMjA3MX0.giqqH_nQ5o7KhYbNiqEUig4jga5llkXT83wtoH_7GS0&client=82c8cdc0-4078-41ee-89b7-cf859335666e&mode=fit","logoId":"4d1c54bb-f551-4bbe-bff5-d4f0a05951eb","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Support Center","sharedPortalName":"Support Center","userInitialAnnouncementMessageWiki":"<div class=\"table-wrap\">\n <table class=\"confluenceTable\">\n <tbody>\n <tr>\n <th class=\"confluenceTh\"><font color=\"red\"> <b>Need a Duo Bypass Code?</b> </font></th>\n <th class=\"confluenceTh\"><font color=\"red\"> <b>Student Center Website Blank?</b> </font></th>\n </tr>\n <tr>\n <td class=\"confluenceTd\"><font color=\"red\">Duo may have been set up using Face/Touch ID <br class=\"atl-forced-newline\">or Biometrics. See how to <a href=\"https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2248736814/MFA+Duo+Mobile+Common+Issues+Troubleshooting\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Set Up Duo Mobile</a>. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> </font></td>\n <td class=\"confluenceTd\"><font color=\"red\"> Some things to try while we work on a fix:<br class=\"atl-forced-newline\"> 1. Use Chrome or FireFox<br class=\"atl-forced-newline\"> 2. <a href=\"https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/18907287/Clear+My+Browser+Cache+and+Cookies\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Clear Cache and Cookies</a><br class=\"atl-forced-newline\"> 3. Navigate to another menu item. <br class=\"atl-forced-newline\"> (i.e. Class Search or My Schedule)</font></td>\n </tr>\n </tbody>\n </table>\n</div>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Support Center","sharedPortalName":"Support Center","announcementMessage":"||{color: red} *Need a Duo Bypass Code?* {color}||{color: red} *Student Center Website Blank?* {color}||\n|{color: red}Duo may have been set up using Face/Touch ID \\\\or Biometrics. See how to [Set Up Duo Mobile|https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2248736814/MFA+Duo+Mobile+Common+Issues+Troubleshooting]. \\\\ \\\\ \\\\ \\\\ {color}| {color: red} Some things to try while we work on a fix:\\\\ 1. Use Chrome or FireFox\\\\ 2. [Clear Cache and Cookies|https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/18907287/Clear+My+Browser+Cache+and+Cookies]\\\\ 3. Navigate to another menu item. \\\\ (i.e. Class Search or My Schedule){color}|","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#154734","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/cf12f924-15e9-4162-87c9-8a684568b93c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MmM4Y2RjMC00MDc4LTQxZWUtODliNy1jZjg1OTMzNTY2NmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNmMTJmOTI0LTE1ZTktNDE2Mi04N2M5LThhNjg0NTY4YjkzYyI6WyJyZWFkIl19LCJleHAiOjE3MjgyMjI2NzEsIm5iZiI6MTcyODIyMjA3MX0.-lh5yLhPUKmCz9USLAcX4PItcTfuUYxoa-prNGtmpN4&client=82c8cdc0-4078-41ee-89b7-cf859335666e&height=300&mode=fit","bannerMediaApiFileId":"cf12f924-15e9-4162-87c9-8a684568b93c","useDefaultBanner":false,"isBannerAvailable":true},"errorMessages":["You don't have permission to view this portal."],"errorLogoClass":"default-error","nextActionUrl":"/servicedesk/customer/user/login?destination=portals","nextActionDisplayText":"Log in"}

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